Privacy Policy

Introduction

Welcome to the Optiron website and services, provided by PT. Optiron Digital Solutions (“Optiron”, “we”, “us”, “our”). This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website or engage our robotic automation solutions services.

1. Information We Collect

1.1 Personal Information

  • Contact information (name, email address, phone number)
  • Company information and job title
  • Project requirements and specifications
  • Communication preferences
  • Any other information you choose to provide

1.2 Non-Personal Information

  • Browser and device information (e.g., IP address, browser type, OS)
  • Usage metrics (pages visited, click paths, time on site)
  • System logs from service usage

These help us improve website performance, client experience, and service delivery.

2. How We Use Information

We use collected data to:

  • Provide, customize, and manage our robotic solution services
  • Communicate updates, support, or legal notices
  • Develop and enhance our services, website, and client portal
  • Analyze usage patterns for improvement
  • Comply with legal and contractual obligations

3. How We Share Your Information

We will not sell, rent, or trade your personal information. However, we may disclose data to:

  • Partners or service providers who assist us in delivering services (under confidentiality obligations)
  • Enforce our Terms & Conditions or defend legal rights
  • Comply with legal requirements or law enforcement requests
  • Facilitate business transactions such as mergers or acquisitions, subject to confidentiality and your privacy rights

4. Security

Optiron implements technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. Nevertheless, no system is entirely secure, and transmissions over the internet carry inherent risks.

5. Changes to Privacy Policy

We may update this Privacy Policy. We will notify users by email or website notice. Continued use after changes indicates acceptance of the updated policy.

6. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us by email at [email protected] or phone +622150880227.